Version update date: November 14 2022
Version effective date: November 14, 2022
Shenzhen Zhixin Intelligent Technology Co., Ltd. (hereinafter referred to as "we" or "our") has always solemnly promised to protect the privacy of users ("users" or "you"). We may collect and use your relevant information when you use the eApartment For Tenant service.
This privacy clause applies to all services provided by eApartment For Tenant. When you use any single service, you agree to accept the protection of these privacy terms and the specific privacy information policy terms (hereinafter referred to as "specific terms") issued by us in this single service. In this case, the specific terms and these policy terms will be effective for you at the same time. If a single service provided by us is not applicable to the privacy terms, the service will explicitly exclude the application of the privacy terms in an appropriate way.
Please note that we will check our policies from time to time, so the relevant measures will change accordingly. We urge you to visit this page regularly to ensure that you always know the latest version of our privacy terms. After reading this policy, if you have any questions about these privacy terms or matters related to these privacy terms, please contact us.
By using or continuing to use the eApartment For Tenant service, you agree that we collect, use, store and share your information in accordance with the privacy terms.
1、 Information we may collect
（1） Information unrelated to personal identity:
When you use our services, we may collect and summarize information such as the source path and access order of users, such as recording the source path of each user who uses our services.
（2） Information about personal identity:
When you use our services, we may collect and summarize or ask you to provide personal identity information, such as personal phone number, facial features; Device information (including device model, device MAC address, operating system type and device settings); The unique device identification code of the software list (such as IMEI / Android ID / IDFA / openudid / guid, SIM card IMSI information and other information describing the basic situation of common personal devices); Position information (including accurate positioning information.).
We collect your information mainly to make it easier and more satisfactory for you and other users to use our services.
2、 Description of permission invocation of the eApartment For Tenant
In addition, the following device permissions may be triggered when you use the eApartment For Tenant . In order to better manage your information, we will synchronously inform you of the purpose of the permission when applying for permission in the product use process, and if you do not open the permission, it may affect your use of the service. Please check it carefully. Before using specific functions, you can choose whether to authorize the following permissions. At the same time, you can change the authorization status at any time through the permission setting page of the device or the "My Settings System Permission Management" page in the eApartment For Tenant application.
The following are the details of relevant functions and call permissions for your reference:
1. Reading and writing external storage space (Android version): used to read and write files on the device in functions such as log and user feedback.
2. Location permission (Android and iOS versions): used to judge regions, home location management and intelligent device automation.
3. Enable WLAN permission (Android and iOS versions): used to connect the WIFI sent by the device for device communication when connecting the device quickly.
4. Enable Bluetooth permission (Android and iOS versions): used to connect the Bluetooth signal sent by the device for device communication when connecting the device quickly; For smart devices connected via Bluetooth, Bluetooth permission is also required for communication.
According to relevant laws and regulations, your authorization is not required to collect your information under the following circumstances:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Those related to criminal investigation, prosecution, trial and execution of judgments;
(4) It is difficult to obtain your own consent in order to protect the life, property and other major legitimate rights and interests of the information subject or other individuals;
(5) The information collected is disclosed to the public by yourself;
(6) Collect information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary for signing the contract according to your requirements;
(8) It is necessary to maintain the safe and stable operation of our services, such as finding and handling product or service failures;
(9) Necessary for legal news reporting;
(10) Academic research institutions are necessary to carry out statistics or academic research based on the public interest, and conduct de identification of the information contained in the results when providing academic research or described results;
(11) Other circumstances stipulated by laws and regulations.
3、 How do we collect and use information
We will collect and use your information through the following ways:
1. The information you provided. For example:
(1) The information you provide to us when you register for our service account or use our service;
(2) The shared information you provide to other parties through our services, and the information you store when using our services.
2. Your information shared by other parties. That is, the shared information about you provided by other parties when using our services.
3. Your information we obtained. When you use our services, we collect, summarize and record information, such as location information and device information.
4. Help you complete registration
In order for us to provide services for you, you need to provide basic registration information, such as mobile phone number, email address, etc., and create your user name and password.
In some individual services, if you only need to use basic services such as browsing and searching, you do not need to register as our user and provide the above information.
5. Provide you with goods or services
The information we collect and use is a necessary condition for providing you with our services. In the absence of relevant information, we will not be able to provide you with the core content of our services.
6. Push message to you
(1) I'll notify you. We may give you a service related notice when necessary (for example, when we suspend a single service, change or terminate the provision of a single service due to system maintenance).
If you don't want to continue receiving messages pushed by us, you can ask us to stop pushing.
7. Provide you with security
To ensure the authenticity of your identity and provide you with better security, you can provide us with personal sensitive information such as identification, facial features and other biometric information to complete real name authentication.
In addition to identity verification, we may use your information for customer service, security, archiving, backup and other purposes to ensure the security of the services we provide to you; We may use or integrate your information collected by us and the information shared by our partners with your authorization or in accordance with the law to verify identity, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures in accordance with the law.
8. Improve our services
We may use the information collected through one of our services for our other services. For example, your information collected when you use one of our services may be used in another of our services to provide you with specific content or show you information related to you rather than generally pushed; We may ask you to participate in surveys on our services to help us improve existing services or design new services; At the same time, we may use your information for software updates.
You understand and agree that after collecting your information, we will de identify the data through technical means, and the de identified information will not identify you. In this case, we have the right to use the de identified information to analyze and commercialize the user database.
If we use your information for other purposes not specified in the privacy terms, we will seek your consent in advance.
9. Exceptions with authorization
According to relevant laws and regulations, your authorization and consent are not required to collect your information in the following cases:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution, trial and execution of judgments;
(4) For the purpose of safeguarding the life, property and other major legitimate rights and interests of the information subject or other individuals, but it is difficult to obtain your consent;
(5) The information collected is disclosed to the public by yourself;
(6) Collecting information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary for signing the contract according to your requirements;
(8) It is necessary to maintain the safe and stable operation of our services, such as finding and handling faults of products or services;
(9) Necessary for legitimate news reporting;
(10) It is necessary for an academic research institution to carry out statistics or academic research based on public interests, and when providing the results of academic research or description to the outside, it de identifies the information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
4、 Information we may share, transfer or disclose
（1） Share
We will not share your information with any third party other than us without your consent except in the following cases:
1. Provide you with our services. We may share your information with partners and other third parties to achieve the core functions you need or provide the services you need;
2. Maintain and improve our services. We may share your information with partners and other third parties to help us provide you with more targeted and perfect services;
3. To achieve the purpose stated in the section "how we collect and use information" in Article 2 of the privacy terms;
4. Perform our obligations and exercise our rights in this privacy terms or other agreements we have entered into with you;
5. According to the single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
6. It is provided on the basis of social public interests in compliance with laws and regulations.
We will only share your information for legitimate, legitimate, necessary, specific and explicit purposes. For the companies, organizations and individuals with whom we share information, we will sign a strict confidentiality agreement, requiring them to process the information according to our instructions, this privacy clause and any other relevant confidentiality and security measures.
7. Examples of cases involving the embedding of third-party codes and the transmission of personal information by plug-ins:
The third-party SDK we access is as follows:
Company name: Shenzhen Tencent computer system Co., Ltd
Product type: Tencent bugly
Type of personal information: network information, device information (operating system, device manufacturer, device model), device identification code (IMEI / IMSI, SIM card / MAC address, Android ID, SSID, BSSID, country code), log information (third-party developer log, logcat log and app crash stack information), running application list information.
Purpose of use: by capturing the error information in the application process, it is reported to the background for analysis and optimization of the application.
Usage scenario: when an error occurs when opening a page
Sharing method: SDK native collection
Privacy policy link: http://bugly.qq.com/v2/contract
（2） Transfer
We will not share your information with any third party other than us without your consent except in the following cases:
1. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. We will require new companies and organizations that hold your information to continue to be bound by these privacy terms, otherwise, we will require such companies and organizations to seek your authorization and consent again.
2. After obtaining your explicit consent, we will transfer your information to other parties.
（3） Disclose
We will disclose your information only under the following circumstances and under the premise of taking safety protection measures in line with industry standards:
1. According to your needs, disclose the information you specify in the way you explicitly agree to disclose it;
2. When it is necessary to provide your information according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may disclose your information according to the required information type and disclosure method. On the premise of complying with laws and regulations, when we receive the above request for disclosure of information, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information we are asked to provide should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have legal basis and are limited to the data that law enforcement departments have legal rights to obtain for specific investigation purposes.
5、 Protect users' privacy
Zhixin respects the privacy of users. We do not collect users' information without their consent. We promise not to provide the user information obtained due to service needs, including but not limited to user name, contact information, installation address, purchased product information, order information, purchase channel, call record, alarm record, etc. to any third party without the user's permission.
6、 How to manage your information
（1） Access, update and delete
We encourage you to update and modify your information to make it more accurate and effective. You can access your information through our services, and complete it by yourself or ask us to modify, supplement and delete it according to the management method of the corresponding information. We will take appropriate technical measures to ensure that you can access, update and correct your own information or other information provided when using our services.
When accessing, updating, correcting and deleting the above information, we may require you to verify your identity to ensure information security.
（2） Logout
Under the condition that the conditions agreed in the service agreement of our single service and the relevant national laws and regulations are met, your service account may be cancelled or deleted. After the account is cancelled or deleted, all service materials and data related to the account and under the single service will be deleted or processed according to the service agreement of the single service.
If you still decide to cancel your account after careful consideration, you can submit a cancellation application to us on the relevant function setting page of our products and / or services you use or according to the operating instructions, and we will complete the verification and processing within 15 working days. (customer service Tel.: 400-900-5952)
（3） Change the scope of your authorization and consent
You can always choose whether to disclose information. Some information is necessary to use our services, but most other information is provided at your discretion. You can change the scope of your authorization for us to continue to collect information or withdraw your authorization by deleting information, turning off the function of the device, etc.
After you withdraw your authorization, we cannot continue to provide you with the services corresponding to the withdrawal of your authorization, nor will we process your corresponding information. However, your decision to withdraw your authorization will not affect the previous information processing based on your authorization.
7、 Notices and amendments
We may modify the terms of this privacy terms from time to time, and such modifications form part of this privacy terms. For major changes, we will provide more prominent notices, and you can choose to stop using our services; In this case, if you still use our services, you agree to be bound by the revised privacy terms.
Any modification will put your satisfaction first. We encourage you to check our privacy terms every time you use our services.
We may issue service related announcements when necessary (for example, when we suspend a service due to system maintenance). You may not be able to cancel these service related announcements that are not promotional in nature.
Finally, you must keep your account and password confidential. In any case, please keep it carefully.
8、 Governing law and jurisdiction
Disputes arising from these privacy terms or using the eApartment For Tenant service shall be governed by the laws of the people's Republic of China.
Disputes arising from these privacy terms or the use of eApartment For Tenant services shall be settled through negotiation. If negotiation fails, all parties agree to settle the disputes through litigation in the people's court where the developer of eApartment For Tenant is located.
9、 Contact us
If you have any questions or suggestions about our privacy policy, please feel free to contact us.
Customer service email: pms@fingercrystal.com
Customer service telephone: 400-900-5952